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Change Leadership Skills for Managers
Introduction
instructor message (1:44)
Learning Objectives
Introduction (3:12)
The Nature of Change
The Nature of Change (8:37)
Change Drivers (3:47)
Driver exercise pdf
The Nature of Change Quiz
Individuals and Change
Individuals and Change (9:58)
Self Awareness (2:14)
Self Awareness Exercise PDF
Additional Exercise: Build Trust
Individuals and Change Quiz
Organizations and Change
Organizations and Change (9:49)
Stakeholder Case Study (3:49)
Stakeholder Case Study PDF
Additional Exercise: The importance of urgency
Organizations and Change Quiz
Tools for Implementing Change
Implementation Part 1 (5:38)
SMART exercise (4:08)
SMART Exercise PDF
Implementation Part 2 (9:42)
Communication (8:09)
Communication PDF
Additional Exercise: Changing Behaviour
Implementing Change Quiz
Summary
Summary (7:59)
Additional Exercise: Dealing with Persistent Resistance
Self Evaluation
Self Evaluation
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Additional Exercise: The importance of urgency
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