Strategic Performance Management

How to set, measure and manage meaningful performance metrics

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Create clarity and focus, increase productivity

How can managers create consistently great results in their organization? Performance Planning & Management (PPM) provides a framework for setting meaning and measurable goals at all levels of the organization. And the ability to monitor, evaluate and report on performance. This clarity and focus ensures that all parts of your organization are working in the same direction - which leads to increased productivity, reduced conflict and greater employee engagement and satisfaction.

PPM provides managers with the tools and a framework to:

  • Engage employees to implement vision, mission and strategy
  • Set meaningful and measurable goals and targets for business units, and for each employee.
  • Measure, evaluate and report on performance results at all levels
  • Take corrective action to address performance problems early
  • Motivate your team to higher levels of achievement

Who Should Take this Course?

This course is ideal for those currently in or aspiring to middle or senior management positions, as it provides a strategic approach to performance at ALL levels of the organization. You will be able to link performance to vision, mission and strategy - thus connecting each employee to the big picture. It provides you with the tools to create urgency, clearly communicate expectations, evaluate performance and provide feedback based on measurable results.

This course goes beyond theory and best practices to include lots of examples and tips, easy to use tools, and exercises to apply your skills. We include techniques that are effective in all types of organizations - private, public service, not-for-profit, academia and more!

By the end of this course, you will be able to:

  • Apply the performance planning and management framework at both the business unit level and individual employee performance.
  • Use the Balanced Scorecard to set business unit goals and objectives.
  • Set meaningful and measurable targets for your Business Unit and each Employee using the SMART approach.
  • Apply tools and techniques to evaluate results

This course compliments 5 Steps to Improve Employee Performance - which focuses more on individual employee performance reviews, feedback and motivation. I

How we ensure your success

The curriculum has been carefully designed by an experienced mentor. We know that you need more than theory and best practices. So your instructor includes lots of performance measurement examples based on real situations. You will get lots of practical tools and tips, and exercises for you to try them out.

Engaging, multi-media content
Self-paced learning
Access to an experienced mentor

Our approach to learning combines knowledge (through video based lectures), as well as exercises where you will apply tools and techniques through case studies. The application is necessary to truly develop skills that you can apply in the workplace.

At the end of each section, you will have a quiz such that you can evaluated how well you met the learning objectives for that section.

You can then go back and review any areas as needed (or contact your instructor with questions!). And at the end of the course, there is a detailed self assessment to determine how well you met the overall learning objectives of the course. You have unlimited access to the course, so can go back at any time to review and strengthen areas.

Start now with Strategic Performance Planning & Management

Your Instructor

Debbie M Narver
Debbie M Narver

Debbie Narver (BSc MBA MScIB) is an experienced manager, teacher and consultant. She has a passion for helping managers & leaders to develop their full potential. She brings her full range of education, training & experience to her coaching and teaching - drawing on practical, real life examples. Located on beautiful Vancouver Island, Canada, Debbie specializes in online facilitation, and works with diverse and geographically dispersed teams and organizations.

Based on her own experiences of transitioning from a technical (science based) background into management, she focuses on helping managers & leaders to develop very practical skills for leading in complex and challenging environments. Knowing that not every manager needs or wants an MBA, Debbie strives to bring these complex, often jargon-laden techniques to a broader audience. She uses a lot of examples from the real world, and introduces practical and low-cost tools that can be used in any size and type of organization.

Debbie's areas of expertise include Strategic Management and Cross Cultural Leadership. The latter is based on some unique research she conducted during her MBA program, exploring the dynamics of culturally diverse teams. She has carefully designed her portfolio of courses to develop the skills that managers & leaders most need to be successful in a dynamic and challenging work place. She truly enjoys coaching and teaching, and loves to hear from her students!

See more of Debbie's profile, portfolio and recommendation on her LinkedIn profile https://www.linkedin.com/in/debbienarver/

Course Curriculum

  The PPM Framework
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  Tools for Performance Planning for your Business Unit
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  Applying Tools for Business Unit Planning
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  Employee Performance Planning
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  Evaluating Results
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  Putting it Together
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  Self Evaluation
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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!