Improve Employee Performance

A Non-Disciplinary Approach to Managing Performance

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When each employee performs well, your business unit performs well.

One of the most important duties for managers and supervisors is to ensure that each employee performs to the best of their ability. And most employees want to feel successful. So why is there a gap between what you expect and how employees actually perform? What are the barriers and the disconnects?

By exploring these, and then applying new skills and techniques, you can guide your employees to high levels of performance. Whether it's correcting poor performance, or taking a good performer to an exceptional one.

Who should take this course?

This course is for success oriented managers, supervisors, team leaders and executive that want their employees to perform well (and consequently - have their business unit perform well!). It is for those looking for a non-disciplinary system to correct performance issue. In particular, those that are required (or interested in) using employee performance evaluations would be greatly benefit from this course.

This is NOT a disciplinary course. It is not intended for those looking to correct through discipline or punitive action. And is it not intended to deal with those severe problems that may result in discipline.

How we ensure your success

The curriculum has been carefully designed to meet specific learning outcomes. In particular, by the end of this course, participants will be able to:

Apply a systematic, non-disciplinary approach to improving performance by:

  • Set clear expectations for each employee
  • Deliver effective feedback to 1) correct poor performance and 2) reinforce good performance
  • Apply different types of motivation to maximize performance
The approach to learning combines knowledge (through video based lectures), as well as exercises where you will apply tools and techniques through case studies. The application is necessary to truly develop skills that you can apply in the workplace.

Self Evaluation
At the end of each section, you will have a quiz such that you can evaluated how well you met the learning objectives for that section. You can then go back and review any areas as needed (or contact your instructor with questions!). And at the end of the course, there is a detailed self assessment to determine how well you met the overall learning objectives of the course. You have unlimited access to the course, so can go back at any time to review and strengthen areas.

Additional tips

Ideally, you would get most benefit by taking "Performance Planning and Management for Optimal Performance" prior to this course. You can purchase the 2 courses as a bundle (Total Performance Management) and save. However, you can still get many benefits by taking this course on it's own.

Let's get started!

Once you enroll in the Strategic Manager School, you will be able to review the detailed cirriculum and some sample lessons. If you still have questions, you can contact your instructor (Debbie Narver The purchase the course (or 2 course bundle) and start whenever you are ready!

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Your Instructor

Debbie M Narver
Debbie M Narver

Debbie Narver (BSc MBA MScIB) is an experienced manager, teacher and consultant. She has a passion for helping managers & leaders to develop their full potential. She brings her full range of education, training & knowledge to her coaching and teaching - drawing on practical examples from her own experiences. Located on beautiful Vancouver Island, Canada, Debbie specializes in online facilitation, and works with diverse and geographically dispersed teams and organizations.

Based on her own experiences of transitioning from a technical (science based) background into management, she focuses on helping managers & leaders to develop very practical skills for leading in complex and challenging environments. While doing an MBA developed her skills in advanced business administration, she wants to bring those essential skills to others. But recognizing that not every manager needs or wants an MBA, Debbie strives to bring these complex, often jargon-laden techniques to a broader audience. She uses a lot of examples from the real world, and introduces practical and low-cost tools that can be used in almost any size and type of organization.

Debbie's areas of expertise include Strategic Management and Cross Cultural Leadership. The latter is based on some unique research she conducted during her MBA program, exploring the dynamics of culturally diverse teams. She has carefully designed her portfolio of courses to develop the skills that managers & leaders most need to be successful in a dynamic and challenging work place. She truly enjoys coaching and teaching, and loves to hear from her students!

Contact Debbie at

Course Curriculum

  Setting Clear Expectations
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  Evaluating and Communicating Results
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  Correcting Performance Problems
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  Putting it Together
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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!