Managing in a complex and dynamic environment take specialized skills
Managers need to solve problems and make decisions on a day to day basis. Some of these are fairly routine. But others are much more complex and confusing. We often focus on symptoms rather than address the root cause. So problems keep coming back, or show up in different areas.
This course provides you with tools and techniques to identify and investigate problems, gather information to support decision making, assess different courses of action and make well informed decisions. Through video lessons, individual reading, reflective exercises and a progressive case study, you will learn how to determine the root cause of problems and make decisions that create lasting and effective solutions.
By the end of this course, you will be able to:
Management competencies addressed include: problem solving and decision making, analytical thinking and business acumen.
And how will you know if you have successfully met the learning objectives? There's an in-depth self evaluation at the end. And you can go back at any time to strength areas or refresh your learning!
Debbie Narver (BSc MBA MScIB) is an experienced manager, teacher and consultant. She has a passion for helping managers & leaders to develop their full potential. She brings her full range of education, training & knowledge to her coaching and teaching - drawing on practical examples from her own experiences. Located on beautiful Vancouver Island, Canada, Debbie specializes in online facilitation, and works with diverse and geographically dispersed teams and organizations.
Based on her own experiences of transitioning from a technical (science based) background into management, she focuses on helping managers & leaders to develop very practical skills for leading in complex and challenging environments. While doing an MBA developed her skills in advanced business administration, she wants to bring those essential skills to others. But recognizing that not every manager needs or wants an MBA, Debbie strives to bring these complex, often jargon-laden techniques to a broader audience. She uses a lot of examples from the real world, and introduces practical and low-cost tools that can be used in almost any size and type of organization.
Debbie's areas of expertise include Strategic Management and Cross Cultural Leadership. The latter is based on some unique research she conducted during her MBA program, exploring the dynamics of culturally diverse teams. She has carefully designed her portfolio of courses to develop the skills that managers & leaders most need to be successful in a dynamic and challenging work place. She truly enjoys coaching and teaching, and loves to hear from her students!
Contact Debbie at firstname.lastname@example.org